Support
GitRoots Support
Get help with GitRoots account access, mobile approvals, repository overlays, GitHub connections, billing, and security questions.
Contact support
Email
[email protected]
Use this for product questions, login issues, mobile app support, and App Store review inquiries.
Security
[email protected]
Report suspected vulnerabilities, account compromise, or repository access concerns.
Billing
[email protected]
Request help with organization plans, invoices, payment status, or refunds.
Response window
1 business day
Critical access/security reports are prioritized as soon as they are received.
What to include
Workspace context
Include your organization name or workspace slug when available.
Mobile app issue
Tell us your iPhone or Apple Watch model, app version, and the screen where the issue occurred.
Repository workflow
For overlay, sync, or GitHub issues, include the repository name and sync/provision code if visible.
Self-service links
Account access
Sign in
Open the GitRoots sign-in page to access your workspace.
New organization
Request demo
Request access for your company or security team.
Privacy
Data handling
Review the Privacy Policy for collection, usage, and deletion requests.
Terms
Service rules
Read Terms & Conditions for service and account requirements.